Legal & Platform Use

EventsCitta Terms & Conditions

These Terms & Conditions govern the use of the EventsCitta platform by Event Organizers, ticket buyers, and other users, and set out the rights and responsibilities of each party.

Effective Date01/08/2026 JurisdictionItaly

Contents

  1. Introduction
  2. Acceptance of Terms
  3. Event Organizer Accounts
  4. Event Organizer Responsibilities
  5. Ticket Sales
  6. Relationship Between EventsCitta and Event Organizers
  7. User Responsibilities
  8. Intellectual Property
  9. Limitation of Liability
  10. Suspension and Termination
  11. Changes to Terms
  12. Contact

1Introduction

Welcome to EventsCitta ("EventsCitta", "Platform", "we", "us", or "our").

EventsCitta is an online event management and ticketing platform owned and operated by an Italian company based in Italy.

The Platform allows worldwide Event Organizers to publish events, manage event information, and sell tickets through the EventsCitta system.

EventsCitta provides technology services only and does not act as the organizer, promoter, producer, or operator of events listed by third parties.

By using EventsCitta, Event Organizers and users agree to comply with these Terms & Conditions.

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2Acceptance of Terms

By registering an account, publishing an event, purchasing tickets, or using any EventsCitta service, users agree to these Terms & Conditions.

If you do not agree with these Terms, you must not use the Platform.

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3Event Organizer Accounts

Event Organizers must provide accurate and complete information during registration.

Each Event Organizer is responsible for:

EventsCitta may review organizer accounts before allowing access to platform services.

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4Event Organizer Responsibilities

Event Organizers are solely responsible for:

EventsCitta does not guarantee the success, attendance, quality, or legality of any event created by an Event Organizer.

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5Ticket Sales

EventsCitta provides ticket management, reservation, and payment technology for Event Organizers.

EventsCitta does not charge commission on ticket sales unless specifically agreed with the Event Organizer.

Platform charges and service fees are applied according to the pricing agreement applicable to each event.

Reserved Seating & Table Bookings

Where an Event Organizer offers reserved seating or table bookings through the Platform, any seat or table purchased online must be clearly marked as Reserved by the Event Organizer and must not be sold, reassigned, or allocated to another customer.

Reserved seats or tables purchased through EventsCitta must be kept separate from tickets sold through offline methods, including paper tickets or manual sales, to avoid duplicate bookings or seating conflicts.

The Event Organizer is solely responsible for ensuring that all online reservations are accurately recorded and honored. Customers who purchase reserved seats or tables through the Platform are entitled to the specific reservation they selected, and the Event Organizer must ensure that those reservations remain secured until the event unless otherwise agreed with the customer.

EventsCitta provides the technology to manage online reservations only and is not responsible for any errors, overselling, double bookings, or seating conflicts resulting from the Event Organizer's management of reserved seating or offline ticket sales.
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6Relationship Between EventsCitta and Event Organizers

EventsCitta acts solely as a digital marketplace and technology provider.

The Event Organizer remains solely responsible for all aspects of the event, including but not limited to:

EventsCitta does not participate in or supervise the physical setup of the venue, seating arrangements, table placement, attendee admission, or event operations. Any disputes arising from venue layout, seating allocation, reserved tables, or event management are the sole responsibility of the Event Organizer.
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7User Responsibilities

Users must not:

EventsCitta may restrict access for users who violate these requirements.

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8Intellectual Property

All EventsCitta platform technology, branding, software, designs, and content remain the property of EventsCitta unless otherwise stated.

Event Organizers retain ownership of their own event content but grant EventsCitta permission to display and promote event information through the Platform.

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9Limitation of Liability

EventsCitta is not responsible for:

Event Organizers remain responsible for their own events.

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10Suspension and Termination

EventsCitta may suspend or terminate accounts where necessary, including cases involving:

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11Changes to Terms

EventsCitta may update these Terms & Conditions when necessary.

Updated terms become effective once published on the Platform.

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12Contact

For questions regarding these Terms:

Website: eventscitta.com
Email: info@eventscitta.com
Support: EventsCitta Support System
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